Leah Cranmer, Harlow, Essex
Leah has just had her 1st delivery of small bale meadow hay from us. She e-mailed to say... "I couldn't be happier with the service and hay Writtle Hay & Straw provided. Your were lovely and straight forward to deal with and your driver that delivered to me couldn't have been more helpful! I was pleasantly surprised with how simple he made the drop. Every horse is eating the hay and I'm more than happy with it; so would definitely be looking to place another order soon. When we are beginning to fall short i will be in touch."
Lynn is a regular customer who we deliver to fortnightly........"Love these, anyone looking for feed, hay or straw delivery, they give an excellent service, feed always on time being delivered. Anything they have low stock of they will notify. Pre order courtesy call and lots more 5* service."
Monks & Barrows Farm
Sarah Richards, Bucks
Sarah had her first delivery of Hunter shavings & Verdo wood pellets from us. She kindly sent us the following e-mail:"Thank you very much for all of your help. The delivery arrived this morning and although I had to get friends to stand in for me to accept the delivery, it was all SO painless compared to the usual pallet companies that are the norm. They are usually accompanied by broken pallets containing a tonne of bedding, and no way of getting it off the lorry. They have been the bane of my life for many winters!I'm hoping this load will last some time, but I will definitely be looking to order from you again. Plus, your driver (Mark I believe?) was very courteous in his 'phone call, and I felt completely happy that he would find the place and that any issues would easily be resolved. It's the first time I've been completely satisfied with my winter bedding delivery.Customer service is so often lacking these days, and in my opinion it's the most important part of a business, so I'm always keen to let people know when they've been super helpful!"
David Bond, Grove Farm Riding School
We supply Grove Farm with Big Bale Haylage - Rye, Sundown Yellow, Hunter shavings & Wheat straw - medium bale. "Can I just say again how helpful your driver is we really appreciate all he does so please pass on our thanks."
Grove Farm Riding School
Sandra Allen, Templant Hire
We have supplied Sandra with Hunter Shavings and our own Ryegrass Hay at her yard in Hertfordshire. “Writtle Hay and Straw are a very easy company to do business with. They are always professional, friendly and offer flexible delivery times.Their products are of extremely high quality and we have never had a problem with anything supplied from them” Templant are experts in Temporary Power Hire Packages, Event Power Hire Management and Industrial Power Hire Solutions. http://www.templant.co.uk
We have supplied 21 year old Chloe with quality forage and bedding over several years. We also supply Chloe with Hunter shavings and Sundown Green bedding for her yard in Suffolk. “Writtle Hay and Straw supply us with consistent, good quality forage and bedding which is essential to the performance horses on the yard. Their customer service is excellent – from the ordering through the office to the efficient, friendly delivery drivers” Chloe has recently been at the Young Rider Europeans in Austria where the GB team finished fourth and she finished fourth individually. Keep up the good work Chloe! http://chloewinchester.co.uk https://www.facebook.com/pages/Chloe-Winchester-Show-Jumper/619776088071507
Green Farm Stables
I just wanted to thank you, and the driver who delivered our hay, for another happy / cheerful, very helpful delivery. Hay arrived just as promised, no dramas, all put in sheds, all great stuff! Thank you to all involved, I am so pleased with the service Thorogood's provides.
Green Farm Stables,
We breed Arabians and compete both at national and international level. I have been using Thorogoods as my feed, haylage and bedding supplier for nearly three years. Their feed is an excellent quality, I have changed from premium brand to all Thorogood brand feed and am always complimented on the condition of my horses. I have always found their service to be exemplary, it is both competitive in pricing and efficient. I cannot recommend Thorogoods more highly and think it would be very hard to beat their level of pricing, supply and service.
We started using Thorogoods at the beginning of the year, and they have offered us excellent quality haylage which is very important to our yard as we have top class dressage horses. The delivery service has always been impeccable and I would not hesitate in recommending them to anyone.